“Helen assisted us at Pain Concern over a period of 5 months during a key stage in the data analysis of our research project. Having carried out a number of focus groups, a total of 101 participants, we had a lot of raw data! Helen was instrumental in getting the data into a state from which we could write up our results. After quick and accurate transcription Helen coded a number of transcripts into key themes using the N-vivo data analysis package. Helen’s knowledge and familiarity with N-vivo meant this could be done efficiently and effectively. Further to the coding Helen demonstrated excellent analysis skills: transforming coded themes into succinct reports, detailing key points and pertinent quotes; and also providing her own thoughts on appropriate recommendations from the research. These analysis skills greatly aided the final write up. Helen was an integral part of the research team and we would not hesitate to use her services again.”

Katy Simpson, Researcher, Pain Concern

“Helen has a wealth of knowledge around carrying out research with older people and a wonderful ability to communicate this in a way that can be easily absorbed. She took great care to understand exactly what will be required from our research and provided a highly tailored crash course in how to get the most accurate results. Helen’s advice on how to carry out 1:1 interviews with vulnerable people covered all the bases – legal, practical, emotional. I would have no hesitation in using her again, and would highly recommend her services to others.”

Trish Miller, Care & Connect Project, Lochwinnoch Millennium Events Group

“Helen is an absolute lifesaver! We started using her transcription services at the start of 2018 and her work has made such a difference to our productivity. She’s super flexible, incredibly professional and really collaborative. We set up our own way of sharing files and communicating when transcriptions were ready, and it’s been a smooth process from day one. Helen always updates us on when we can expect transcriptions back which enables us to plan, and if we need something turned around urgently she always obliges when she can. She is brilliant! I’d wholeheartedly recommend her transcription services.”

Kristiane Sherry, Master of Malt

“I would highly recommend Helen’s transcription service. She transcribed over 4 hours of group interviews for us and the service was second to none – highly professional, prompt and affordable. Helen discussed a number of useful suggestions about format for the transcriptions and provided a sample transcription of the first few minutes of our interviews to make sure everything was clear and I was happy. Helen has a real eye for detail and everything was completed within the agreed timeframe. You feel 100% confident you will get a good service as you know you are in safe hands with a true professional. First class service! Thanks Helen!”

Jennifer Curran, Programme Lead, Alcohol Focus Scotland

“’Helen is professional, insightful, goes the extra mile and never fails to deliver a speedy turnaround of high quality, fairly priced transcription”.

Dr Michaela Fay, Independent Researcher

 “Helen has transcribed several focus groups comprising of older people who live in a large London Borough. Some of the focus groups have used translators and have not been straightforward. However, I was comforted by knowing that Helen’s work is of an extremely high standard and she had a very quick turnaround which was useful for this project which had tight deadlines. I have known Helen professionally for a long time and I was not surprised to see that her work has continued to be of an extremely high standard. I would only recommended Helen for this type of work. Hopefully I will need to use her again in the future.”

Gill Mein, Senior research Fellow, Faculty of Health, Social Care and Education, St George’s University of London and Kingston University.

“Helen’s transcription was superb! It was clear and exceptionally accurate. The data was of a focus group which is not the easiest context but each speaker was separated correctly which I thought was very good considering they were only voices to her some of which were clear and loud and others quite soft and quiet. I also thought the cost is extremely reasonable and the transcript was completed in an amazingly quick time. I would gladly recommend her to others. What an amazing service.”

Dr Di Thomson – Senior Lecturer School of Rehabilitation Sciences, Faculty of Health, Social Care and Education, St George’s Campus, University of London